BigCommerce

Shopify Vs BigCommerce - Which is the Best Platform For Your Small Business?

By jm1CotMAha
August 7, 2025
4 min read
Shopify Vs BigCommerce - Which is the Best Platform For Your Small Business?

What is the Best Platform: Shopify vs. BigCommerce

There are many similarities between Shopify and BigCommerce. Both are easy to use, but each has its benefits. For example, both offer out-of-the-box functionality. The primary difference between the two is in their ease of use, although both offer numerous additional features. If you’re starting a small business or have just a few products, you can choose the best platform based on your specific needs and requirements.

Shopify vs BigCommerce best platform

 

 

 

 

 

Shopify offers a variety of features, including reviews and ratings. However, some users have complained about the lack of customization options and high costs. As a result, some people prefer BigCommerce. Yet everything on BigCommerce costs money. There is no such thing as useful free apps on BigCommerce. Despite these shortcomings, Shopify is still the most popular platform for small businesses. Its ease of use is unmatched by any other platform. Also, both platforms offer a generous refund policy, which makes them ideal for businesses on a tight budget.

Social Media Integration

Another key difference between Shopify and BigCommerce is their integration with social media. While both platforms let you connect with Facebook and Instagram, BigCommerce integrates with Facebook and Instagram. This lets you create ads for your products and have on-site sales. With Shopify, customers can complete their checkout on their social media page without leaving their home. Both platforms offer excellent customer support. There’s no reason to settle for less.

BigCommerce’s support is one of its major advantages. It offers 24/7 phone, email, and live chat support. Its customer support is comprehensive, with 99% of problems being resolved on the first call. By contrast, Shopify offers a 14-day free trial. When deciding between these two platforms, it’s important to remember that both have unique advantages. While both have similar features, BigCommerce offers a higher price range and is better suited for companies that want to avoid transaction fees. They often boast of being the best platform with the widest price range.

What About Fees?

Shopify and BigCommerce are similar in terms of features, but the biggest difference lies in the fees they charge. While both have their advantages, both have a few drawbacks. For example, Shopify’s higher transaction fees are offset by shipping discounts. Besides, the two systems do not allow merchants to switch platforms once they’ve reached a certain size. Nonetheless, both systems are great for small businesses.

So what is the best platform

Shopify and BigCommerce are similar in terms of features, but the biggest difference lies in the fees they charge. While both have their advantages, both have a few drawbacks. For example, Shopify’s higher transaction fees are offset by shipping discounts. Besides, the two systems do not allow merchants to switch platforms once they’ve reached a certain size. Nonetheless, both systems are great for small businesses.

Shopify has many advantages as the best platform. Its advanced features include an option for integrating third-party apps. For example, BigCommerce has more features. It is also cheaper than Shopify. But BigCommerce has more negative points. For instance, it is not as customizable as Shopify. It is also more expensive. Moreover, it depends on your needs and is less flexible than Shopify. The former is better for small boutiques and specialized businesses. Shopify is the best platform for all these reasons.

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Conclusion,

If you are still unsure of what platform to use, contact me for a consultation.

 

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About the Author

Brian Keary

Brian Keary

Founder & Lead Developer

Brian is the founder of BKThemes with over 20 years of experience in web development. He specializes in WordPress, Shopify, and SEO optimization. A proud alumnus of the University of Wisconsin-Green Bay, Brian has been creating exceptional digital solutions since 2003.

Expertise

WordPress DevelopmentShopify DevelopmentSEO OptimizationE-commerceWeb Performance

Writing since 2003

Tags

#BigCommerce#CMS Comparison#CMS platform#content management systems#e-commerce#Shopify#Shopify advantages#Shopify vs. BigCommerce#web performance#Website Builders

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Shopify Vs BigCommerce - Which is the Best Platform For Your Small Business?